Terms and conditions - Orphea Photography

Terms and Conditions for Photoshoots

All shoots are organized and customized in consultation with the client and the photographer.
The booking process includes a required session fee of €250, which secures the date and time of the shoot.
Bookings cannot be finalized without a prior consultation call to discuss the details and requirements of the session.

A session fee of €250 is required within 5 workdays after receiving the invoice. If the payment is not made within this timeframe, the spot will become available for others.
This session fee acts as a guarantee that the shoot will take place. It is non-refundable (except under specific circumstances outlined in the cancellation policy).
Image purchases are made separately after the shoot. Packages include:
- 5 images for €250
- 10 images for €440
- 15 images for €550

Force Majeure: If the client cannot attend the shoot due to unforeseen and unavoidable circumstances (e.g., illness, family emergency), the session can be rescheduled once free of charge. The client must notify the photographer before the session start time, or the session fee will be forfeited.
Rescheduling: A shoot can be rescheduled one time free of charge up to 7 calendar days before the scheduled date. Beyond this period, or for subsequent reschedules, the session fee will be retained.
Cancellations:
- Full refunds are only available if the session fee was paid within the last 14 days, and the shoot date falls outside that period.
- For cancellations made fewer than 7 calendar days before the shoot, the session fee will be retained. However, the amount can be applied toward a future shoot or a full Orphea Experience.

If the photographer must reschedule or cancel the shoot due to unforeseen circumstances, the client will be notified promptly. A new date will be scheduled at no extra charge, or the client may request a full refund of the session fee paid.
Weather-Related Rescheduling: For outdoor shoots, the session may be rescheduled up to two times at no cost if weather conditions prevent the shoot. If no alternative is possible, an indoor or studio shoot will be discussed.

Clients must arrive on time for their scheduled session. If a client arrives late, this will reduce the session duration.
If a client does not show up or fails to notify the photographer before the session start time, the session fee will be forfeited.

Within 2 weeks after the shoot, the client will receive a private gallery containing proofs and an edited example.
The client must confirm their image selection within 5 calendar days to ensure delivery of the final edited images within 14 calendar days. If selections are made later, delivery may take up to 21 calendar days.
Unedited galleries will remain available for 6 months. If no selections are made during this time, the session will be considered complete and closed.

Styling and posing guides are provided upon payment of the session fee.
Clients may bring their own outfits, props, and accessories or choose from the available wardrobe provided by the photographer. If specific items from the wardrobe are desired, clients preferably notify the photographer in advance so the items are available.
For makeup and hair (MUAH), the photographer can provide recommendations for trusted professionals. Clients opting for MUAH services in the studio must allocate time for this before their scheduled session time.

The photographer will edit selected images to include adjustments such as skin corrections (e.g., blemishes, dirt), lighting, and background enhancements.
Clients may not edit or alter the delivered photos themselves, including applying filters for online use. If feedback on edits is needed, rework may be possible for an additional fee, depending on complexity.
Logos present on photos may not be cropped or removed under any circumstances.

All rights to the photographs remain with the photographer.
Unless otherwise agreed, the photographer may use the edited photos for her portfolio, website, social media, and promotional materials.
If clients do not want their photos published, this must be agreed upon during the initial booking or upon photo approval.
Photos where the client is unrecognizable (e.g., obscured face, detail shots) may be used without restriction.

Original files and edited images will be stored for 6 months after the session. After this period, the files will no longer be available. If extended storage is required, this must be discussed in advance.

The photographer is not liable for unforeseen technical failures (e.g., camera malfunction, memory card loss) but will work with the client to find a suitable solution, such as reshooting or refunding. The maximum refund amount is limited to the session fee and does not include additional costs (e.g., MUAH or location fees).
The client is responsible for their personal safety and belongings during the shoot, including props, outfits, and accessories.
While the photographer strives to meet client expectations, the results are influenced by the circumstances of the shoot. No guarantees are made regarding the outcome, but the photographer will always aim for the highest quality images.

By booking a session, the client agrees to these terms and conditions. Any changes to these terms must be discussed and agreed upon in writing.

Last updated: 12/12/2024